Terms of Service

The terms that govern your use of our website and services.

Effective Date: January 1, 2026

1. Agreement to Terms

Welcome to Heliotec. These Terms of Service ("Terms") govern your use of the heliotecwf.com website and services operated by Heliotec LLC ("Heliotec," "we," "us," or "our").

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our website or use our services.

2. Description of Services

Heliotec is a family-owned business specializing in premium window covering solutions. Our services include:

  • Custom window covering fabrication and design
  • Wholesale partnerships for qualified businesses
  • White label manufacturing services
  • Product information and educational resources
  • Customer support and consultation

3. Wholesale Accounts

Access to wholesale pricing and services requires approval. By applying for a wholesale account, you represent that:

  • You are a legitimate business entity
  • All information provided in your application is accurate and complete
  • You will maintain appropriate business licenses and permits
  • You will comply with our wholesale policies and minimum order requirements

We reserve the right to approve, deny, or terminate wholesale accounts at our discretion.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Heliotec LLC or its content suppliers and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our trademarks or branding without written authorization
  • Modify, adapt, or create derivative works from our materials
  • Use our content for commercial purposes without a license

5. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Provide false or misleading information
  • Interfere with or disrupt the website's functionality
  • Attempt to gain unauthorized access to our systems
  • Transmit harmful code, viruses, or malicious software
  • Harvest or collect user information without consent
  • Engage in any activity that could damage our reputation

6. Product Information

We strive to display accurate product information, colors, and specifications on our website. However, due to variations in display settings and manufacturing processes:

  • Colors may appear differently on your screen than in person
  • Product specifications may be updated without notice
  • We recommend requesting samples before placing large orders

We reserve the right to correct any errors in product information or pricing without liability.

7. Orders and Payments

All orders are subject to acceptance and availability. By placing an order, you agree to:

  • Provide accurate billing and shipping information
  • Pay all charges at the prices in effect at the time of order
  • Accept our return and refund policies

Custom orders may have specific terms, including non-refundable deposits and extended production times. These will be communicated at the time of order.

8. Limitation of Liability

To the fullest extent permitted by law, Heliotec LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

9. Warranty Disclaimer

Our website and content are provided "as is" without warranties of any kind, either express or implied. While we strive for accuracy, we do not warrant that:

  • The website will be uninterrupted or error-free
  • All information will be accurate or complete
  • Defects will be corrected immediately

Product warranties are covered separately in our Warranty Policy.

10. Indemnification

You agree to indemnify and hold harmless Heliotec LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites. Accessing third-party links is at your own risk.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Dane County, Wisconsin.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us:

Heliotec LLC

,

Madison, WI 53593

Email: info@heliotecwf.com

Phone: +1-608-285-2330